At Elizalde Jewelry, we are committed to providing fast, reliable, and secure shipping for every order. Whether you're shopping from across town or across the globe, your jewelry will be carefully packaged and insured from our hands to yours.
Shipping Rates & Delivery Times
We offer both standard and express shipping options:
- Standard Shipping (3β4 Business Days):Β $9.99 or Free for orders over $200
- UPS Express Shipping (1-3 Business Days): $14.99 or free for orders over $1000
- Expedited Shipping (Overnight):Β $50
Shipping timelines beginΒ after processing is complete.Β Orders are processed withinΒ 1β2 business days, excluding weekends and holidays.
Processing Times
- In-stock items:Β 1β2 business days
- Custom or engraved pieces:Β Typically 1β3 business days, but processing times may vary depending on complexity. You will be notified if additional time is needed.
Order Tracking
Once your order ships, youβll receive a confirmation email with your tracking number. You can track your package at any time through the link provided.
Signature Requirement
To protect high-value orders:
- Orders over $1000 will require a signature upon delivery.
- All other shipments may be left at the recipientβs discretion unless otherwise requested.
PO Boxes & International Shipping
We proudly ship toΒ PO BoxesΒ andΒ international destinations.Β Please note that international customers are responsible for any customs fees, import taxes, or local delivery charges incurred once the package arrives in the destination country.
Lost, Stolen, or Damaged Packages
Every order is fully insured from the moment it leaves our facility. Once a package is marked as βDeliveredβ by the carrier, it becomes the customer's responsibility.
If your order isΒ lost, stolen, or damaged in transit, please reach out to us atΒ contact@elizaldejewelry.com. While we cannot guarantee replacements in all cases, we will do everything in our power to work with you and the shipping carrier to resolve the issue as quickly and fairly as possible.
If you have any questions about shipping or special delivery requests, donβt hesitate to email us atΒ contact@elizaldejewelry.com. Weβre here to help.
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